Product designAccordions: when collapsing content helps people readOct 24, 2026When it's worth hiding part of a page in an accordion, when it's better to leave everything open and what a collapsed block needs so people find and open it.Blog
Product decisions, the numbers behind them and what changed in the funnel.
Category: Product design
Product designAccordions: when collapsing content helps people readOct 24, 2026When it's worth hiding part of a page in an accordion, when it's better to leave everything open and what a collapsed block needs so people find and open it.
Product designModal dialogs: when to interrupt and how to let people outOct 23, 2026When a modal dialog is worth the interruption, when a message on the page works better and what it needs so people can close it without effort.
Product designNotifications and reminders: when an alert is worth itOct 19, 2026When an alert is worth the interruption, how to ask for permission, what to write, which channel to use and what research measures about reminders.
Product designDrag and drop: when it helps and what alternative to offerOct 18, 2026When dragging makes things easier, where the gesture costs you, what WCAG 2.2 asks for and how to design the grab, the feedback and undo.
Product designAI chatbot handoff: when and how to bring in a personOct 15, 2026A direct request, a failed repair or an out-of-scope topic calls for a person. How to hand off the chat so nobody has to repeat themselves.
Product designAccessibility you can verify: where the guideline stopsOct 06, 2026Contrast, alt text, focus and font size can be checked before anyone opens the page. What the guideline settles, and what it leaves to you.